Customer Support and Follow-up is handled via our Customer Ticket System. 


If you have an inquiry regarding your order, or have any other questions, access our portal at:


https://wedding.support


This support site has custom forms that will create a ticket with all relevant information to complete your request.  In addition you can securely respond to, or check on the progress of your support request via a token based link which is sent to your email address.  This provides the greatest security, with the advantage of having no username or password to remember.